Crown Prince Court

Overview of the Citizens' Affairs Division

The strategic mission of the Citizens' Affairs Division is to “Fully and proactively address the social needs of all citizens including housing, land, education, legal support, medical care, and financial support while providing a best in class service excellence”, with special attention being placed to underserved, and remotely-located citizens within Abu Dhabi and other Emirates. This division is committed to delivering the highest quality of service to citizens.

Within the Citizens' Affairs Division, there are three sub-sections that offer logistical support to ensure the Citizens' Affairs Division fulfills its mandate without difficulty. These are the Requests’ Analysis Section, Social Support Section and the Financial Support Section and each one of them has its own supporting sub-units.